What to Expect During Your First Propane Delivery

Switching to propane or starting service with a new provider in Massachusetts may feel overwhelming, so it’s completely normal to have questions about what your first propane delivery is like. Keep reading this blog to learn more about propane delivery setup and what your initial propane delivery will look like.

Top Things to Know When You Become a Propane Customer in MA

Choose Your Delivery Option

After finding the right propane delivery service near you and providing them with the necessary first-time propane delivery information, you’ll need to determine which delivery option makes the most sense for your home. The two most common options you have are will-call and automatic delivery.

Will-Call Delivery: For those who prefer to remain in complete control of when they receive deliveries. Will-call requires you to stay on top of your fuel levels by checking your gauge regularly and contacting your provider to schedule a fill. We suggest placing an order when your tank gauge reads 30% full to avoid a potential emergency runout.

Automatic Delivery: Automatic delivery tracking methods can vary from provider to provider, but Bursaw Gas & Oil uses advanced degree-day calculations, which use weather patterns and usage history, to track your levels and schedule deliveries when you need them. Many homeowners choose this option for its convenience and peace of mind.

Regardless of which propane delivery service option you select, the next step is to make sure your home is ready for deliveries.

Be Sure to Prepare Your Home

A little preparation goes a long way in helping your delivery driver do their job safely and efficiently. Here are a few steps to take before your first fill and any deliveries after:

  • Keep the path to your propane tank clear of snow, ice, and other debris.
  • Trim back bushes, branches, or other obstacles in your driveway and around your tank.
  • Ensure your house number is visible from the street.
  • If you have a gate, check that it’s unlocked or provide your driver with access.
  • Make sure pets are secured inside during the delivery.

Wait for Your First Propane Tank Fill

On delivery day, your propane driver will arrive in a large fuel truck. They’ll park safely on or near your property, connect a hose to your tank, and begin the fill. The propane tank refill process typically takes a short time, depending on the size of your tank and the amount of propane being delivered. The average time is between 15 and 30 minutes.

Once the fill is complete, your driver will leave a receipt or delivery ticket at your front door or in your mailbox.

Pay Your Bill

Every propane company is a little different when it comes to payment, but Bursaw offers convenient ways to pay, including:

  • Pay by phone
  • Cash or check paid at our office

Bursaw Makes Propane Delivery for New Customers Simple

Your first propane delivery should leave you feeling confident about your choice of fuel provider. A reliable company will ask you the right questions, walk you through how propane delivery works, and make sure you feel comfortable with their delivery process. When you choose to work with the team at Bursaw Gas & Oil, you’ll be working with a trusted, local business that will answer any questions you may have. Contact our experts today to enroll.