Fuel and HVAC FAQs
Have questions about our services? The team at Bursaw Gas & Oil has put together the answers to the most common questions we hear from customers about our fuel delivery and HVAC services. Whether you want to learn more about what our company specifically offers or have more general service questions, we’re here to help. If you don’t see your question, please reach out to our team.
Fuel Delivery FAQs
How do I place an order for oil or propane?
Will-call fuel customers will want to call us at (978) 263-8752 to place a fuel order.
Do you offer automatic delivery?
Yes! We do offer automatic delivery to make your fuel deliveries even more convenient. If you’d like to enroll, contact us!
When should I order fuel?
We always suggest our will-call customers call to place orders for oil when their gauge reads ¼ full and for propane when their gauge reads 30% full to avoid a potential runout.
How do you determine when I need a delivery?
If you are an automatic delivery customer and we’re tracking your fuel levels for you, we use degree-day calculations and your usage history to accurately estimate when you will need a delivery scheduled.
Do you offer budget plans?
Yes! We offer 10-month budget plans for residential propane and oil customers, which start in August.
HVAC Service FAQs
How often should I schedule maintenance for my heating or cooling system?
We recommend a professional tune-up once a year, ideally before the cold weather sets in for heating equipment and before the summer for cooling equipment. Doing so keeps your systems running safely and efficiently, while reducing the risk of mid-season breakdowns.
Consider a service plan for your HVAC systems to stay on top of your annual tune-up needs.
What are the signs that my system may need repair or replacement?
Common signs that you might need a new heating or cooling system installation include uneven heating or cooling, rising energy bills with unsubstantial changes to HVAC use, unusual noises or smells coming from the unit, frequent repairs, and systems that are more than 15 years old.
What types of systems do you install?
We offer oil and propane tank installations, as well as heating system installations and cooling system installations, including furnaces, boilers, water heaters, central A/C systems, ductless mini-splits, and heat pumps.
In addition to installations, we also offer HVAC maintenance services and emergency repair services.